Privacy Policy

1. Introduction

elera.sg ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following categories of personal data:

• Contact Information: Name, email address, phone number, company name.
• Technical Data: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited, time spent on site, referring URLs.
• Communication Data: Messages submitted via our contact forms.

3. How We Use Your Information

• To respond to your enquiries and provide requested services.
• To improve our website, products, and customer experience.
• To send relevant updates about our services (with your consent).
• To comply with legal obligations and protect our rights.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Trusted service providers who assist in operating our website and business.
• Legal authorities when required by law or to protect our rights.
• Business partners in connection with a merger, acquisition, or asset sale.

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

6. Data Security

We implement industry‑standard security measures including encryption, access controls, and secure data storage to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing.
• Request data portability.
• Lodge a complaint with a supervisory authority.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: